These Terms & Conditions shall apply to every sale contract and sale of goods between Aegis Sales & Service and Customer. Any terms and conditions of the customer’s order or any statement by the customer deviating from or inconsistent with these terms and conditions are expressly rejected by the seller. Acceptance of order may be made and communicated by the seller in writing or by other act of acceptance. No agent or distributor of the Seller has authority to add to, vary or contradict these terms and conditions. Placing an order with the seller is deemed as acceptance of terms and conditions.
"Seller" "Supplier" "Aegis" "the Company"
refers to Aegis Safety Pty Ltd trading as: Aegis Sales & Service / Techinspect / Aegis Hire / Aegis Fabrication and Maintenance / Breathalyser Shop
refers to the Customer whose order for the purchase of goods is accepted by the seller. "Customer" also includes a buyer that has dealth with the Supplier previously.
This site is operated by Aegis Sales & Service. By using this site, you are agreeing to the terms and conditions listed on this site. The seller has the right to change these terms and conditions at any time. Notice of the change is provided by posting the revised terms on this site. You are responsible to review these terms and conditions periodically. Your continued use of this site following the posting of the changes indicates your acceptance of the changes. In no event will the seller be liable for any damage or cause of action of any kind upon or resulting from any use or inability to use this site. You further agree not to provide your password to any other person and to be the sole user of your account.
3.1 Title of Goods
Goods remain the property of the seller until payment is made in full. Where payment is tendered by cheque, payment shall not be deemed to be received until such cheque honoured upon presentation at the drawer’s bank. If the cheque is dishonoured the seller reserves the right to charge the customer for accounting and bank charges and other fees incurred by it in respect of such dishonour. If the customer defaults in payment for goods the seller retains the right to retrieve the goods and resell them. For the purpose the seller, its servants or agents may enter upon the buyer’s or other premises in which the goods are situated, without being responsible for any damage thereby caused.
All items listed on the Seller’s invoice will be deemed to have been received in good order and condition, without shortage, unless the Seller is notified in writing to the contrary within 24hrs of the receipt of goods.
The Customer agrees for Aegis Sales & Service to obtain from a credit reporting agency and trade referees a credit report containing personal credit information about the Customer and any additional information required by Aegis Sales & Service. Aegis Sales & Service may exchange information about the Customer with those trade referees named in the application form for a trading account or named in a consumer credit report issued by reporting agency to:
3.4 Outside Interference
The supplier shall not be liable to the Customer for any defect, loss, damage or delay from the cause of strikes, breakdowns, lockouts or any other cause beyond the control of the Supplier.
3.5 Modifications to Terms and Conditions
3.6 Consent to receive future communications
Providing your e-mail address will be deemed to be express consent to receive further information about Aegis Sales & Service products through electronic communication.
It is the Customer’s responsibility to effect whatever insurance cover is required at their own expense.
4.1 Typographical errors
The Site may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right (at our absolute discretion) to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may have placed based on information on the Site that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.
4.2 Antivirus protection
You must take your own precautions to ensure that the process which you employ for accessing the Website does not expose you to risk of viruses, malicious computer code or other forms of interference which may damage your computer system, and contains appropriate protection to prevent damage to your computer system caused by viruses, malicious computer code or other forms of interference.
Except to the extent otherwise required by law (including, without limitation, the Australian Consumer Law), Aegis Sales & Service will not be liable to you, or any other person, for any loss, damage, cost or expense arising out of or in connection with of any of the events set out in Section 5.13 or arising out of or in connection with you accessing the Website, whether in contract, negligence or any other tort, equity, restitution, strict liability, under statute or otherwise at all.
4.4 Pay on Invoice
When selecting the option to 'pay on invoice' an invoice will be emailed to you. If payment has not been verified within 48 hours the order will be considered cancelled and items will be returned to stock. To expediate dispatch of your order please email payment confirmation including:
Aegis Sales & Service reserves the right to change the prices of goods at any time without notice. This price displayed at the time you place your order will continue to apply to you even if the price changed before your order is accepted by Aegis Sales & Service.
In addition to the price of the goods, you will also need to pay the quoted or advertised delivery charge.
Delivery charges will be waived if you choose to nominate your preferred freight shipping company. Refer to section 9.5 Delivery & Shipping conditions.
In addition to the price for the goods and the delivery charge (if any) you may also need to pay any additional delivery charges which are not shown in your shopping cart but which we incur because you live in an area where light aircraft or barge transport is required, or to which our courier company does not provide a door-to-door service ("Additional Deliver Charge"). These include, without limitation, Christmas Island, Norfolk Island, Roma and Nhulunbuy. If you live in an area to which an Additional Delivery Charge will apply Aegis Sales & Service will contact you before accepting your order and provide you with a quote for the Additional Delivery Charge. If, within the time-scale specified you do not agree to accept the Additional Delivery Charge, Aegis Sales & Service will cancel your order. Payment will not be taken for your order until you have confirmed your acceptance of the Additional Delivery Charge.
By placing an order you agree to pay the price for the goods, delivery charges and any additional delivery charges incurred.
5.2 GST (Taxes)
On-line sales - all pricing advertised on the website are GST inclusive
Showroom sales - pricing quoted from the office are excluding GST and the current percentage GST shall be added
5.3 On-line Account
If you do not already have an Account you will need to create one before placing an on-line order.
You may not set up an Account for someone else.
Please ensure that you enter all information carefully when creating an Account. You warrant to Aegis Sales & Service that all information provided by you in relation to your Account is complete, true and accurate
You must notify Aegis Sales & Service immediately if you become aware of any actual or potential unauthorised use of your Password or Account.
Except to the extent otherwise required by law (including, without limitation, the Australian Consumer Law), Aegis Sales & Service will not be liable to you, or any other person, for any loss, damage, cost or expense suffered as a direct or indirect result of:
Sales & Service suffers any loss, damage, cost or expense as a result of any unauthorised use of your Password or Account which takes place before you notify Aegis Sales & Service then you must pay Aegis Sales & Service the amount of that loss, damage, cost or expense if Aegis Sales & Service asks you to.
5.4 Payment Terms
Payment prior to the goods leaving the seller’s warehouse unless the customer shall have made some other arrangement with the supplier.
If the supplier shall have granted the customer credit facilities, payment for all the goods sold will be within (30) days from the invoice date the goods were purchased.
Any variation to this will be agreed with the customer in writing.
The supplier may withdraw credit facilities to the customer at any time without notice. Without limiting the supplier’s rights to withdraw credit, the supplier reserves the right to stop supply & place the account on hold until the account is returned to the agreed trading terms, and the supplier agrees to recommence supply.
Interest shall be payable by the customer on all amounts overdue to the seller at the rate of two (2) per cent per month.
The customer shall be liable for collection and legal charges incurred by the seller pursuing outstanding amounts.
5.5 Displayed Pricing
Initial displayed pricing is for the base item price and will not display each individual pricing until the desired items has been selected, the pricing variance may depend on size/type/gas chosen.
5.6 Pricing may be subject to change.
Although Aegis endeavour to absorb bank fees and surcharges some transactions may incur a surcharge. You will be notified at time of payment and given the option to choose another preferred payment method.
Please note that the surcharge percentage is determined by our banking institution and will vary according the card type. As per relevant legislation we can not charge above and over the bank % fee so your credit card type will need to be provided if the credit card surcharge applies.
An order submitted by you is an offer by you to purchase the Goods for the price plus the Delivery Charge as shown at the time of submission of your Order and any applicable Additional Delivery Charge or International Delivery Charge. Aegis Sales & Service may accept or reject your offer in its absolute discretion. In particular, but without limitation, Aegis Sales & Service may reject Orders for commercial quantities of Goods.
Each Order that you place will, if accepted by Aegis Sales & Service, be a separate and binding agreement between you and Aegis Sales & Service with respect to the supply of the relevant goods, in accordance with these Terms and Conditions.
Please ensure that you enter all information carefully when placing an order. You warrant to Aegis Sales & Service that all information provided by you in relation to each order is complete, true and accurate.
Please check your Order carefully (including the quantities ordered) before submitting it as orders may not be able to be changed or cancelled once the Order has been accepted by Aegis Sales & Service. Aegis Sales & Service will use reasonable endeavours to cancel or change the order if it has not already been shipped but makes no representation that it will be able to do this.
Except to the extent otherwise required by law (including, without limitation, the Australian Consumer Law), Aegis Sales & Service will not be liable to you, or any other person, for any loss, damage, cost or expense suffered as a direct or indirect result of your Order information being incomplete or inaccurate or as a result of being unable to change or cancel your Order once it has been accepted by Aegis Sales & Service, whether in contract, negligence or any other tort, equity, restitution, strict liability, under statute or otherwise at all.
Where you place separate Orders the Goods will be delivered separately and a separate Delivery Charge (and Additional Delivery Charge/ International Delivery Charge if applicable) will apply to each Order. Aegis Sales & Service cannot consolidate separate Orders into one delivery.
Where you order more than one item in one order, all goods for which your order is accepted at the same time will be dispatched together where practicable. However, in some cases goods may be part supplied as per 9.2 , for example: in order to ensure that you receive each of the goods as promptly as possible.
The internet can be an unstable, and sometimes insecure, marketplace. At times the facility to place orders may not be available, your order might not be received, your order may be lost or misdirected, or your order might be delayed. If is the customer's responsibility to ensure Aegis Sales & Service has received the order.
7.1 Order Cancellation
7.1.1 Aegis Sales & Service right to cancel an order
Aegis Sales & Service reserves the right to cancel, at any time before delivery and for whatever reason, an order that it has previously accepted. Aegis Sales & Service may do this for example, but without limitation, where:
7.1.2 Customer may cancel an order
You may cancel your order where Aegis Sales & Service:
7.1.3 Order cancellation notification
Where Aegis Sales & Service cancels your order after acceptance, you will receive and email notificaiton of order cancellation.
The Customer must provide written Order Cancellation via email or fax and it is the Customer's responsibility to confirm Order Cancellation.
7.1.4 Order cancellation and Refund of payment
In the event of Aegis Sales & Service or you cancelling your order after payment has been processed, section 11.2 Refunds applies. Refunds will be made by us via the method of payment you used to make your on-line purchase. The time it takes for you to actually received a refund will depend on how quickly your financial institution processes the refund.
7.1.5 Order confirmation
We will not accept a request to return and refund purchased goods where you have simply changed your mind, made a wrong selection or have simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and confirming your order. Section 11.2 Refunds of these Terms and Conditions sets out further information about refunds.
7.1.6 Liability for Order cancellation
Except to the extent otherwise required by law (including, without limitation, the Australian Consumer Law) or as expressly set out in these terms and conditions, Aegis Sales & Service will not be liable to you, or any other person, for any loss, damage, cost or expense suffered as a direct or indirect result of cancellation of your Order, whether in contract, negligence or any other tort, equity, restitution, strict liability, under statute or otherwise at all.
Due to the shelf life and speciality nature of some of our products (ie: gas detection and speciality gases) or the need to custom manufacturer a product to fit/suit the application (ie: harness) some of our products are 'Special Order'.
Once we have received your order and payment confirmation an order will be placed with our Supplier.
Gas Detectors / Speciality gases (ie: short shelf life products) - may take up to 4 weeks to be receipted into our store. You will receive an estimated date of shipping once we have received confirmation from our Supplier.
Customer Manufacturing - for items that require custom manufacturing you will receive an estimated date of shipping once we have received confirmation from our Supplier.
9.1 Damage in transit
9.2 Part Supply
The Seller may make part deliveries of any order unless agreed to the contrary in writing. Every endeavour will be made by the Seller to complete delivery with the period agreed, if any, but no liability can be accepted by the Seller for delay or non delivery from our supplier. All items back-ordered are firm and shall not be cancelled unless agreed to by the Seller.
9.3 Site Access
9.4 Postal Delivery
9.4 Dispatch Confirmation
9.4 Delivery Confirmation
9.5 Use of your preferred Freight Company (not valid for online purchases)
9.6 Free Freight
If you choose to pick up your online order in store, you have the following two options:
"Same Day" - Goods ordered before 3 pm on a business day should be available for pick up in store after 3 pm on the same business day, Goods ordered after 3 pm on a business day should be available for pick up in store on the next business day.
"Next Day" - Goods ordered before 3 pm on a business day should be available for pick up in store the next business day and Goods ordered after 3 pm on a business day should be available for pick up in store the business day after the next business day. (conditions apply)
When picking up Goods in store:
Conditions for in-store collection:
If goods ordered are not in stock you will be advised upon Aegis Sales & Service processing your online order.
All returns must be authorised by the Seller in writing.
Returns for credit must be returned within 7 days of receipt of goods.
Goods are to be returned freight pre-paid and a copy of the original invoice.
Return of incorrectly supplied goods at the Seller’s expense will be by the carrier of the Seller’s choice. The Seller will not accept freight charges for goods returned by other means.
Products specially purchased, manufactured, machined or cut to size to the Customer’s specifications are not returnable.
Where we may be required to refund your payment as your order has been rejected, cancelled or for any other reason, we will use our best endeavours to process your refund within a timely manner. Refunds will be made by us via the method of payment you used to make your on-line purchase. The time it takes for you to actually receive a refund will depend on how quickly your financial institutions processes the refund
We will not accept a request to return and refund purchased goods where you have simply changed your mind, made a wrong selection or have simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping card and confirming your order.
Returns are subject to a 15-25% restocking fee and will only be accepted if the goods and packaging received in an unused and original condition.
Except as otherwise provided in these conditions the Seller shall not be under any liability in respect to defects in goods delivered or for any injury, damage of loss resulting from such defects or from any work done in correction therewith except to the extent that any stature applicable to these conditions prevents the exclusion, restriction or modification of such conditions or warranties. Notwithstanding any other provisions of the contracts the Seller shall not be liable to the customer for any loss or profit howsoever arising, not shall the Seller be under liability whether in contract, tort, or otherwise nor for any injury, damage or loss whether consequential or otherwise save as is expressly provided in these conditions. The Seller shall not be responsible for damage or fault in performance arising out of incorrect or inappropriate operation of the product by the Customer. The Customer acknowledges that the Seller gives no warranty as to the fitness of the product for the intended application of the Customer and that the Customer has relied entirely upon its own evaluation thereof. The Customer is responsible to ensure that any product is suitable for the purpose they intend using it for.
13.1. Out of Stock
From time to time, some Goods may be out of stock or are unavailable and we may not be able to fulfil all or part of your Order. If this happens, we will refund you the price paid for the Goods impacted.
13.2. Suspension of Sale
We may withdraw or suspend from sale any Goods displayed on the Website, either temporarily or permanently, at any time. We will not be liable to you for any loss you or any third party suffer as a result of a withdrawal or suspension of sale of a particular Good.
Where a Good which is the subject of an Order has been withdrawn or suspended from sale and your payment for the Good has already been processed, we will refund any money paid to us.
13.4. Incorrect Pricing
Aegis Sales & Service reserves the right not to honour any incorrect offers represented on the Website made by genuine human or system error. Where your Order is affected by an error on the Website (for example, in a description, an image, Price or otherwise), we will reject that part of the Order affected by the error. You will be refunded the value of that part of your Order affected by the error, and Aegis Sales & Service will fulfil the remainder of your Order. If you are not satisfied with the partial fulfilment of your Order, you can return your Order to us under the Returns Policy.
If your Order is affected by a genuine error (including in a description, an image or a Price), we reserve the right to cancel your Order and refund any money paid to us.
You acknowledge and agree that:
From time to time, Aegis Sales & Service will offer items at sale prices:
15.1 Quotes & Estimates
Quotes - unless the quotation specifies otherwise, it is valid for 30 days and for the full quantity only. The quote/estimate supersedes all previous quotes/estimates. If you wish to change your order or product specifications before delivery a re-quote will be provided. We will be bound to supply you the Goods when Aegis accepts your order (but not before), and you will then be bound to pay for them.
Estimations - an estimate may be sent upon request or where deemed suitable by Aegis for goods and or services. The estimation will not contain fixed pricing and is for informative reasons only either by request of customer and is subject to change at any time.
15.2 Rejected Service(s) Quote
Exception is when there are no "surprises" and the standard calibration / inspection is carried out.
Prior to the commencement of any inspection, service and repairs Aegis's standard process is to:
Why is there a rejected quote fee?
The rejected quote fee covers the cost of labour and materials used to determine the inspection, service & repairs required to return the item/s to serviceable condition.
Please note: Aegis do not have any control over the costs of the rejected quote fee from third parties and we are unable to determine the charges that may be uncured.
Waiver of rejected quote fee?
A waiver of the rejected quote fee is only applicable for any item/s to be inspected/serviced/repaired by Aegis Sales & Service only and are at the discretion of Aegis Sales & Service on an individual basis.
* acceptance by Purchase Order or Credit Card payment
Links to third party web sites may be provided on the site as a convenience to you. When you use these links you will leave this Aegis Sales & Service site. Aegis Sales & Service has not reviewed all of the information on other third party sites. Aegis Sales & Service is not responsible for any of these sites or their content. Inclusion of links to other sites should not be viewed as an endorsement of the content of those linked sites. To the extent that you disclose Personal Identification or other Personal Information to any linked sites or other third parties, different rules may apply to their use or disclosure of Personally Identifiable Information, and we encourage you to review their privacy policies before disclosing Personally Identifiable Information to them.
All images are for informative purposes only, although we endevour to keep images of our products upto date we take no responsibility for any incorrect images displayed. Some images are displayed in a "In Use" version and will not include any extra items ie: MicroDock II is displayed with gas detectors installed to show application and is for informative purposes only.
18.1 Website Registration
Upon website registration you will have an option to subscribe to our mailing list. You are able to unsubscribe at any time.
18.2 General Registration
As a customer added to our database once you have made a purchase or had equipment serviced at our facility or onsite you may be automatically registered for our newsletters. At any time you are able to unsubscribe.
18.3 Unsubscribe from our News Letters
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